Our Values

velotech.de GmbH

1. Competence

Clear and reliable results are our primary objective when testing or assessing the safety of products. All specimens are therefore evaluated and classified on the basis of product claims made by the manufacturer and reasonable customer expectations prior to testing.
By way of classifying the product, we determine the relevant and applicable test requirements. Tests will be carried out in numerous steps. The results will finally be compared with our target values.
We have intimate knowledge of market developments, the latest state of the art in safety engineering and the challenges of today for the industry. Our expansive network enhances our sense of direction in a vibrant environment. We continuously develop cutting-edge test technology in-house, thus keeping one step ahead to the benefit of our clients.


2. Confidentiality
Results of test assignments are the sole possession of our clients. Third parties or competitors will neither be notified directly nor be able to obtain any information. The laboratories are kept closed to the public while sensitive assignments are being processed. Products tested at velotech.de will be kept under lock and key for up to ten years.  
Confidentiality is also prerequisite for our accreditation as GS body. In view of that, our company is permanently monitored by the Federal Office of the Länder for Safety Engineering (ZLS) in Munich.


3. Impartiality
A great variety of clients benefit from our services, facilities, efficiency and expertise. They may frequently be competitors on the market. However and in keeping with our accreditation, we always maintain strict impartiality and we will frustrate any transfer of knowledge amongst competitors through our company.
For the same reason, we will not engage in product development neither in-house nor for third parties. It is not contrary to our accreditation to carry out safety-related testing as part of a development process. We are not entitled to prepare user manuals for our clients.

 

velotech.de – competent, confidential and impartial